Markovits, Stock & DeMarco, LLC, a law firm experienced in data breach class action litigation, is investigating claims on behalf of victims of the Serviceaide / Catholic Health data breach that potentially compromised the sensitive personal and protected health data of 483,126 Catholic Health patients. individuals from across the United States.
Serviceaide is headquartered in San Jose, California. Founded in 2009, Serviceaide is an IT service management company that provides IT service management and enterprise service management solutions to organizations worldwide including Catholic Health.
If you receive a data breach notification letter from Serviceaide, please contact us as soon as possible so we can explain your legal rights in response to this significant data breach.
What Happened in the Serviceaide / Catholic Heath Data Breach?
On November 15, 2024, Serviceaide discovered unauthorized access to certain files within its Catholic Health Elasticsearch database systems. After an investigation, Serviceaide determined that sensitive personal information had been compromised. Notification letters were sent to affected individuals shortly after. The Serviceaide data breach potentially affected 483,126 individuals whose sensitive data was stored in the Serviceaide system.[1]
Serviceaide disclosed to the Vermont Attorney General that an unauthorized actor gained access to certain systems containing personal information, resulting in the exfiltration of data between September 19, 2024 and November 5, 2025.[2]
What Data was Compromised in the Serviceaide / Catholic Health Data Breach?
In letters provided to affected individuals, Serviceaide disclosed the data breach involves sensitive confidential information, including:
- Names
- Social Security numbers
- Addresses
- Dates of birth
- Medical information
- Health Insurance information
- Patient Account numbers
- Prescription information
- Clinical information
- Provider name and location
- Email/Username & Password
What Should I do if I Received Notification of the Serviceaide / Catholic Health Data Breach?
If you would like to have a free, confidential consultation with an attorney to learn more about your rights and potential legal remedies related to the Serviceaide / Catholic Health data breach, please contact Markovits, Stock & DeMarco, LLC attorney Justin C. Walker at (513) 651-3700, email us at [email protected], or submit a Case Evaluation request through the form below.
[1] https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
[2] https://ago.vermont.gov/sites/ago/files/documents/2025-05-09%20Serviceaide%20Data%20Breach%20Notice%20to%20Consumers.pdf